Do you offer same-day washer and dryer repair in Ottawa?
Same-day service is available across Ottawa, Kanata, Nepean, Orléans, Barrhaven, Gloucester, and Stittsville depending on technician availability when you call. We also offer 24/7 on call service for after-hours emergencies, particularly important for active washer leaks where every hour increases the water damage risk.
Are your technicians licensed and insured?
Yes. Our washer and dryer repair technicians are professional, licensed, and insured, so any work performed in your home is properly covered. Insurance matters for laundry repair specifically because techs often need to remove access panels, work behind heavy units, and disassemble stacked installations, situations where the risk of incidental damage is higher than with countertop appliances.
My washer is leaking, should I keep using it until you arrive?
No. Stop using the washer immediately and turn off the hot and cold water supply valves behind the unit. Unplug the washer if you can do so safely. A washer leaking actively can cause significant water damage to floors, subfloors, and ceilings below, and continuing to run the unit only worsens the damage. Call 613-800-6272 and we'll prioritize your appointment.
Which washer and dryer brands do you service in Ottawa?
We repair every major brand available in Canada, including Samsung, LG, Whirlpool, Maytag, KitchenAid, Kenmore, Frigidaire, GE, Bosch, Jenn-Air, Electrolux, Amana, and Inglis. Our technicians service top-load and front-load washers, electric dryers, stacked laundry centres, and compact 24-inch laundry pairs.
Do you offer a warranty on washer and dryer repairs?
Every washer and dryer repair we complete includes a written warranty on both parts and labour. Warranty terms are provided in writing with your final invoice at the end of the repair.
Do you repair gas dryers?
At this time, our appliance services are exclusive to electric washers and dryers. Because gas dryer repair requires specific gas-fitter certifications and safety protocols, we do not currently offer service for gas-powered units. If your dryer uses a gas line, we recommend contacting a certified gas technician.
Can you service stacked or combo washer-dryer units?
Yes. We frequently service stacked laundry centres and all-in-one combo units, which are common in Ottawa condos. Our technicians are experienced with the tight installation clearances required for these units, including 24-inch compact European-style models from brands like Bosch, LG, and Samsung.
Is it worth repairing my washer or dryer or should I replace it?
Most failures are worth repairing, as these appliances typically last 10–13 years. However, if the unit has structural damage like a cracked outer tub or failed drum bearings on a budget-tier model, replacement may be more cost-effective. We provide an honest written quote after diagnosis to help you make the right financial decision.
Which washer and dryer brands do you service in Ottawa?
We service all major brands sold in Canada, including Samsung, LG, Whirlpool, Maytag, KitchenAid, Kenmore, Frigidaire, GE, Bosch, Jenn-Air, Electrolux, Amana, and Inglis. We also support high-efficiency (HE) units and smart appliances with Wi-Fi and steam features.
What should I expect during a washer or dryer repair visit?
A technician will perform a complete diagnostic of all mechanical and electrical components (pumps, belts, heaters, boards, etc.) and provide an upfront quote for parts and labour. All repairs include a written warranty, and the service call fee is waived entirely if you approve the same-day repair.